Exam Terms and Conditions

How to view the exam terms

1. After the on-boarding pages, Candidate can proceed with taking the Phase 1 exams.
2. First, the candidate needs to purchase the bundled exam in the Catalogue.
3. After successful purchase Candidate can go to My Bundle page to take exam.
4. Each exam has Final Exam button, click to see the Pre pages:

5. After clicking the ‘Final Exam’ Button you will be redirected to the following page:

6. You will also see the following Exam terms that must be agreed to:

Exam Terms and Conditions
Welcome to the online examination platform. To ensure a smooth and fair testing experience, please carefully read and adhere to the following instructions:
 

1. Technical Requirements:    - Make sure that your computer and internet connection meet the minimum technical requirements specified for the examination.    - Utilise a reliable and up-to-date web browser for optimal performance.

2.  Exam Interface:    - Familiarise yourself with the exam interface before commencing the test.    - Pay attention to the layout, navigation buttons, and any additional tools available during the exam.

3. Exam Duration:
   • The exam is 30 minutes long. Make sure to manage your time wisely.

   • Keep track of the timer displayed on the screen. In case the timer mentioned does not function properly, use the provided support channels to seek assistance.

4. No Distractions:
   • Choose a quiet and well-lit environment for the duration of the exam.

   • Close all unnecessary tabs, applications, and programs on your computer.

5. Unauthorised Materials:
   • Do not have any unauthorised materials, notes, or devices within reach during the exam.

   • Ensure your workspace is clear of any prohibited items.  Use of headphones, headsets, or any similar equipment during the examination is strictly prohibited, as these items are classified as unauthorised materials.

6. Communication:
   • Communication with anyone during the exam is strictly prohibited unless instructed otherwise.

   • Notifications on your computer and mobile devices are to be turned off at all times.

7. Question Format:
   • Pay attention to the format of each question (True or False, Multiple options, single choice and Sequencing).

   • Read each question carefully before answering.

8. Saving Responses:
   • Each time you proceed to the next question, the system will automatically save your response. 

   • Follow the platform's instructions for saving and submitting answers.

9. Internet Connectivity:
   • In case of any connectivity issues, attempt to reconnect immediately, as the timing of the exam will not stop.
10. Submission
    • Submit your exam only when you have completed all the questions and are ready to conclude the test.

    • Ensure that you receive a confirmation message after submitting.

11. Technical Support:
    • If you encounter technical issues during the exam, use the provided support channels to seek assistance.

    • Do not attempt to resolve technical problems on your own.

12.  Honesty and Integrity:
    • Maintain the highest level of honesty and integrity during the exam.

    • Any attempt at cheating or violating exam rules will result in consequences.

13. Follow Instructions:
    • Follow all instructions provided by the exam proctors or administrators.
    • Any deviation from instructions may lead to penalties.

Templates

Each template can have different Exam Terms. It is being set upon creation of the template.

These Exam Terms are being used by the following templates:

• Basic Customer Care
• Basic Maltese Tourism Product Course
• Basic English for Hospitality Course
• Luggage Porter
• Bar Waiter
• Bar Tender
• Line Chef
• Line Waiter