The Skills Pass portal works on modern web browsers and needs a stable internet connection. Candidates must use a supported browser and allow camera and microphone access. Browser settings, extensions, or pop-up blockers may cause problems and should be checked.
Mobile phones and tablets may not support all features. Some tasks, like exams or identity checks, are best done on a computer or laptop. Using unsupported devices may cause errors or failed attempts.
Sometimes the system may be under maintenance. Candidates are usually informed through system messages. If there are unexpected problems, they are fixed as soon as possible. Candidates should complete important steps early and check messages often to avoid issues.
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